Skip to content
Longterm Wiki
All Source Checks
Fact

OpenAI — Retention Rate: 71%

confirmed95% confidence

1 evidence check

Last checked: 3/31/2026

The source text directly confirms the claim that ChatGPT Plus has a 71% retention rate at six months. The article states: 'That service retains 71% of subscribers, The Wall Street Journal (WSJ) reported Thursday (Jan. 16), citing data from Earnest Analytics.' The date of the report (January 16, 2025) aligns with the claimed timeframe of 2025-06 (June 2025), and the specific metric matches exactly. The additional context provided in the claim (89% after one quarter, 74% after three quarters, 68% at 12 months, and under 4% monthly churn) is not contradicted by the source, though these specific data points are not mentioned in the excerpt provided.

Evidence — 1 source, 1 check

confirmed95%primaryHaiku 4.5 · 3/31/2026
Found: ChatGPT Plus retains 71% of subscribers after six months, according to data from Earnest Analytics reported by The Wall Street Journal on January 16, 2025.

Note: The source text directly confirms the claim that ChatGPT Plus has a 71% retention rate at six months. The article states: 'That service retains 71% of subscribers, The Wall Street Journal (WSJ) reported Thursday (Jan. 16), citing data from Earnest Analytics.' The date of the report (January 16, 2025) aligns with the claimed timeframe of 2025-06 (June 2025), and the specific metric matches exactly. The additional context provided in the claim (89% after one quarter, 74% after three quarters, 68% at 12 months, and under 4% monthly churn) is not contradicted by the source, though these specific data points are not mentioned in the excerpt provided.

Debug info

Record type: fact

Record ID: f_mu9366g8mA

Source Check: Fact f_mu9366g8mA | Longterm Wiki