Index
OpenAI — Retention Rate: 71%
Verdictconfirmed95%
2 checks · 1 src · 4/29/20261 → partial; dissent: 1 → confirmed
Our claim
entire record- Subject
- OpenAI
- Property
- Retention Rate
- Value
- 71%
- As Of
- June 2025
- Notes
- ChatGPT Plus paid user retention rate of 71% at six months, ranking first among AI subscription services. 89% after one quarter, 74% after three quarters, 68% at 12 months. Paid churn under 4% monthly.
Source evidence
1 src · 2 checkswww.pymnts.com/artificial-intelligence-2/2025/report-chatgpt-plus-has-top-retention-rate-among-ai-subscription-services/resource
confirmed95%Haiku 4.5 · 4/27/2026
NoteRe-check. Previous verdict: partial. Verdict changed.
partial95%qua650-retro-scan-subject-identity · 4/21/2026
NoteQUA-650 retro-scan: The source is about ChatGPT Plus, which is a product/subscription service offered by OpenAI, not about OpenAI itself as an organization. Per QUA-648, products count as MISMATCHES from their parent companies. Without knowing the specific entity referenced by fact/f_mu9366g8mA, the safest interpretation is that a product cannot serve as a source for claims about its parent organization.
Case № f_mu9366g8mAFiled 4/29/2026Confidence 95%